Complaints Policy

Complaints and feedback

Feedback and complaints about any element of our service can be made by sending a message in the ‘My Account’ area of the website or contacting us here, or via the e-mail address below: 

[email protected]  

Suggestions and complaints about dispensing, delivery, packaging and labelling should be directed to our Partner Pharmacy.   

Chemist4U  

34a-37 Greenhey Place 

Skelmersdale 

WN89SA 

[email protected] 

Superintendent Pharmacist: James O’Loan GPhC: 2084549

myBMI Telephone: 01695 302 320

Unresolved pharmacy complaints can be referred to: 

The General Pharmaceutical Council 
1 Lambeth High Street 
London SE1 7JN 

Telephone: 020 7572 2322 

https://www.pharmacyregulation.org/