Delivery
After you request treatment with us, we work with our partner pharmacy (Chemist4U) to ensure you get it when you need it. We have contracted with them to provide you with fast, discreet express delivery, so your treatment arrives quickly and in plain, unmarked packaging to protect your privacy. From the moment your order is approved, everything is handled with care and confidentiality.
Here, we explain how our partner pharmacy delivery service works, when you can expect your order to arrive, and how to track it every step of the way, so you always know exactly what’s happening and when your delivery will arrive.
Ordering before Christmas
We're updating our delivery schedule for the holidays:
- Place your order before December 18th to guarantee delivery before Christmas.
- Orders placed after December 18th may still arrive before Christmas, but this cannot be guaranteed.
Please complete your next consultation as early as possible to ensure your treatment is ready in time for the holidays.
We’re also adjusting our opening hours over this period:
- 22-23 Dec: 9am-5pm
- 24 Dec: 9am-4pm
- 25-28 Dec: closed
- 29 Dec: 9am–5pm
- 31 Dec: 9am-4p
- 1 Jan: closed
- 2 Jan: 9am-5pm
About our delivery service
Fast, discreet and here when you need us.
Discreet and temperature protected
Every order is sent in discreet, unmarked packaging to protect your privacy.
Our packaging is designed to keep your treatment between 2°C to 8°C. This is how cold your treatment needs to stay throughout transit and before use.
.jpg&w=1920&q=75)